Andorra · Spain · USA · Thailand · Product Manager & Digital Strategist

I turn ideas into digital systems that move forward and grow.

I take on digital projects where the vision is there but the system isn’t moving, and I make them work. I’ve learned how over more than 15 years, from my own digital media to leading product at one of Andorra’s main banking groups.

15+
Years of experience in digital marketing
600+
Students trained in online programmes
4
Countries with active clients (AD · ES · US · TH)
Product Manager Project Manager Customer Journey Adobe Experience Manager Salesforce Marketing Cloud AI & Automation
LinkedIn
About

From execution
to leadership.

Carlos Mendiola Oria
Andorra la Vella

I work with companies in Andorra, Spain, the United States and Thailand at the intersection of marketing, product and digital strategy: understanding the problem, designing the system, making sure it moves forward.

For the previous four years I was Digital Marketing and Product Lead at MoraBanc Group. I led the group's digital strategy, its four public websites on Adobe Experience Manager and the customer journey on Salesforce Marketing Cloud, reporting to senior management in a regulated banking environment.

Before that I worked at Andornet, handling online marketing for accounts such as Grandvalira, RTVA and Grup Pyrénées, and at the Escuela de Nuevos Negocios de Miquel Baixas, where I was responsible for the sales funnels and the training of more than 600 students.

And it all started on my own: at 16 I launched Rincón del Músculo, which grew into a media network with up to 40 contributors, and in 2014 Esfera Textual became a digital marketing agency, with clients in four countries. That foundation lets me understand execution in detail without losing sight of the business logic.

Location Andorra la Vella, Andorra
Focus Product Manager · Project Manager · Customer Journey · AI
Experience 15+ years in digital marketing and product
Teaching 600+ students trained in digital programmes
Languages Spanish · English · Catalan
Professional background

Where I've been
and what I've built.

Each stage added a layer of understanding the previous one couldn't. Not as theory, but as real practice with teams, clients and measurable results.

MoraBanc Group
2022 - 2026
Product Manager · Digital Marketing · Adobe Experience Manager & Salesforce Marketing Cloud
Responsible for digital marketing strategy and the group's public websites: morabanc.ad, moraassegurances.ad, morabanc.es and moracapitalgroup.com. Requirements definition, backlog prioritisation and coordination between business, marketing, technology and compliance. As Salesforce Marketing Cloud Product Owner, I led the rollout of the bank's digital customer journey, its automated email marketing campaigns and its digital client communication strategy.
Adobe Experience Manager Salesforce Marketing Cloud Product Management Customer Journey Project Management
Andornet
2021 - 2022
Online Marketing Specialist
Online presence management for leading clients in Andorra: Grup Pyrénées, RTVA Andorra, Andorra Business (ACTUA) and Grandvalira. E-commerce growth strategy, technical SEO and digital campaign planning for SMEs in tourism, pharmacy and retail.
Digital Strategy E-commerce Web Analytics Account Management
Grupo Helix
2020 - 2021
Sales Project Manager & Training Lead
Managed more than 600 active students in digital business programmes (LANZA and FOCO). Responsible for every sales funnel at the Escuela de Nuevos Negocios (Miquel Baixas). Sales team supervision and creation of training content: e-commerce from scratch, SEO workshops, digital advertising and web analytics.
Sales Funnel Online Training Team Leadership Facebook & Google Ads
Esfera Textual
2013 - Present
Active
Founder & Director
Digital marketing agency founded at 18 from a first client (a diving centre in Santa Pola) and grown into a business with a presence in Spain, Andorra, Switzerland and the US. Full-service marketing for clients such as Don Canalón (Alicante), Innoceana and Little Soul School (United States): web, advertising, content, strategy and execution.
Project Management Google Ads Web Development Content Marketing E-commerce Team Management
Digital media network
2012 - 2018
Founder & Editor
Creation and management of a network of digital publications: Rincón del Músculo (fitness & nutrition), Rincón de la Tecnología (a reference in its sector, with collaborations from Samsung, Xiaomi, LG and Gigabyte) and Diario del Cineasta. Teams of up to 40 contributors, direct advertising with premium brands and full editorial management.
Content SEO Team Management Public Relations Content Marketing
What I can do for you

Where strategy
turns into results.

I work with projects that need judgment, structure and execution with a business mindset.

01

Product Management

Product definition, backlog management, coordination between business and technology, and evolution of digital assets. Experience with Adobe Experience Manager and Salesforce Marketing Cloud in regulated, highly complex environments.

Adobe Experience ManagerSalesforce Marketing CloudRoadmapBacklog
02

Project Management

Coordinating teams, vendors and stakeholders so digital projects get delivered. No excuses, no noise. From brief to deliverable, with the full picture in view at all times.

Team leadershipCoordinationPlanning
03

Customer Journey & CRM

Designing the customer's digital journey from first contact to loyalty. Automation, segmentation, personalisation and conversion optimisation at every stage of the funnel.

Customer JourneyAutomationPersonalisation
04

Digital Strategy

The bridge between leadership and execution. Diagnosis, architecture, priorities and decisions. Including identifying real AI opportunities in processes and workflows (no hype, concrete use cases).

DiagnosisDigital architectureDigital toolsApplied AI
Also
WebsitesSocial mediaDigital advertisingContent marketingSEOE-commerce
Selected projects

Projects and clients
I have worked with.

A representative selection of the kind of work I do and the environments I have operated in.

MoraBanc Group
Banking · Andorra · Switzerland · USA

Product Manager for the group's public websites and responsible for digital marketing strategy: morabanc.ad, moraassegurances.ad, morabanc.es and moracapitalgroup.com. Salesforce Marketing Cloud rollout, leadership of the digital customer journey and coordination between business, technology and marketing in a regulated environment.

Escuela de Nuevos Negocios
Miquel Baixas
Online Education · Spain

Sales Project Manager and training lead for the LANZA and FOCO programmes. Managed more than 600 active students and oversaw all of the school's sales funnels.

Emprende Aprendiendo
Euge Oller
Online Education · Spain

Support on the online courses and instructor for specific digital training modules. Occasional collaboration on content and acquisition strategy.

Grandvalira
Tourism · Andorra · via Andornet

Digital marketing strategy for the largest ski resort in the Pyrenees. Online visibility, acquisition campaigns and digital presence management for one of Europe's leading snow destinations.

RTVA Andorra
Media · Andorra · via Andornet

Web performance, Core Web Vitals and improvement audits for Andorra's public broadcaster. Technical optimisation of the user experience across its online radio and TV platforms.

Grup Pyrénées
Retail · Andorra · via Andornet

Digital presence and online strategy for Andorra's largest retail and distribution group, alongside smaller local projects. Digital marketing in a market with unique consumer dynamics.

Innoceana
NGO · Spain · USA · Thailand · Costa Rica

Digital marketing strategy, customer journey and web development for an ocean conservation association present in Spain, Thailand, Costa Rica, Indonesia, California and Puerto Rico.

Conservation Diver
Marine Conservation · Thailand

Web design and digital strategy for an organisation dedicated to marine conservation in Thailand. Online presence, communication and recruitment of volunteers and participants for diving and conservation programmes.

Little Soul School
Online Education · USA

Complete digital ecosystem for a personal development school. Website, Kajabi, courses, community, automations and offer architecture. Turning a founder's vision into a digital system that runs on its own.

Rincón de la Tecnología
Digital Media · Spain

Spanish-language tech blog that secured collaborations with brands such as Samsung, Xiaomi, LG and Gigabyte. A team of writers, direct advertising with industry brands and editorial management built from scratch.

Rincón del Músculo
Digital Media · Spain

Sports and nutrition blog that grew to a team of contributors and advertising from fitness brands. My own project, built from scratch.

Skills & Tools

Knowledge that
comes from doing.

Character

Analytical thinking

Rigorous methodology, working with data and the ability to break complex problems down into concrete decisions.

Method

Trial, error and improvement

15 years building my own projects from scratch. The judgment I apply today comes from failing, adjusting and trying again.

Vision

Execution with perspective

Able to work at the technical level without losing sight of the business. The profile that understands both leadership and the development team.

Google Partner

Google Ads · Analytics · Workspace

Official certifications in paid advertising (Search, Display, Shopping, Performance Max), measurement and web analytics, and digital productivity ecosystems.

Enterprise MarTech

Adobe Experience Manager & Salesforce Marketing Cloud

Hands-on production experience with the two leading enterprise platforms: Adobe Experience Manager for digital assets and websites at corporate scale, and Salesforce Marketing Cloud for customer journey, automation and digital communication.

International presence

Projects without
borders.

Active clients in Andorra, Spain, the United States and Thailand. I have also worked on projects for Switzerland. Four regions, one way of operating.

Andorra MoraBanc Group, Grandvalira, RTVA Andorra, Grup Pyrénées, Andornet.
Spain Don Canalón, Innoceana, digital media and local projects.
United States Innoceana (California & Puerto Rico), Little Soul School and MoraBanc Group subsidiaries.
Thailand Innoceana and Conservation Diver.
Switzerland Digital marketing projects and MoraBanc Group subsidiaries.
FAQ

What people
usually ask me.

What does a digital Product Manager do?

Decides what gets built and in what order: prioritises the backlog, aligns business, marketing, technology and compliance, and makes sure every improvement to the digital product delivers measurable value.

Do you have experience with Adobe Experience Manager and Salesforce Marketing Cloud?

Yes. From 2022 to 2026 I managed MoraBanc's public websites on Adobe Experience Manager and was Product Owner for Salesforce Marketing Cloud, covering the customer journey and automated campaigns.

Do you only work in Andorra?

No. I work mainly in Andorra, Spain and the United States, and I also take part in projects in Thailand and Switzerland, remotely or on site.

Which languages do you work in?

Spanish, Catalan and English.

If your project
needs
someone to take
the helm,
let's talk.

I work with companies that have a vision but need someone to turn it into a system that works. If you have a digital project without clear direction (or with too many open fronts), now is the time.