Andorra · Spain · USA · Thailand · Product Manager & Digital Strategist

I turn ideas into digital systems that move forward and grow.

More than 15 years building digital ecosystems (from my own media network with 40 contributors to leading digital marketing at one of Andorra's main banking groups). Execution that understands the business. Strategy that knows how to operate.

15+
Years of experience in digital marketing
600+
Students managed and trained in online programmes
4
Countries with active clients (AD · ES · US · TH)
Product Manager Project Manager Customer Journey Adobe Experience Manager Salesforce Marketing Cloud AI & Automation
LinkedIn
About

From execution
to leadership.

Carlos Mendiola Oria
Andorra la Vella

Today I work with companies in Andorra, Spain, the United States and Thailand at the intersection of marketing, product and digital strategy: understanding the problem, designing the system, making sure it moves forward.

For the previous four years I was Head of Digital Marketing at MoraBanc Group. I led the group's digital marketing, its five public websites on Adobe Experience Manager, lead management, online advertising and the customer journey on Salesforce Marketing Cloud, reporting to senior management in a regulated banking environment.

Before that I worked at Andornet, handling online marketing for accounts such as Grandvalira, RTVA and Grup Pyrénées, and at the Escuela de Nuevos Negocios de Miquel Baixas, where I was responsible for the sales funnels and the training of more than 600 students.

And it all started on my own: at 16 I launched Rincón del Músculo, which grew into a media network with up to 40 contributors, and in 2014 Esfera Textual became a digital marketing agency, with clients in five countries. That foundation lets me understand execution in detail without losing sight of the business logic.

Location Andorra la Vella, Andorra
Focus Product Manager · Project Manager · Customer Journey · AI
Experience 15+ years in digital marketing and product
Training 600+ students managed and trained in digital programmes
Languages Spanish · English · Catalan
Professional background

Where I've been
and what I've built.

Each stage added a layer of understanding the previous one couldn't. Not as theory, but as real practice with teams, clients and measurable results.

MoraBanc Group
2022 - 2026
Head of Digital Marketing · Adobe Experience Manager and Salesforce Marketing Cloud
Responsible for digital marketing strategy and the group's public websites: morabanc.ad, moraassegurances.ad, morabanc.es, moracapitalgroup.com and morawealth.es. Lead management and online advertising campaigns on Google Ads and Meta Ads. Requirements definition, prioritisation of improvements and coordination between business, marketing, technology and compliance. As Salesforce Marketing Cloud Product Owner, I led the digital journey for product leads, the automated email marketing campaigns and digital client communication.
Adobe Experience Manager Salesforce Marketing Cloud Product Management Customer Journey Project Management
Read the case study →
Laura Coe · Little Soul School
Online school · United States
2023 - present
Client
Marketing, user experience and web & AI development
Supporting the founder with the marketing and user experience of littlesoul.school and lauracoe.com: the student journey across both websites, the sales funnel, email marketing and the course offer on Kajabi. Two AI agents with sub-agents, one for social media and one for podcast editing.
User experience Kajabi Sales funnel AI agents
Read the case study →
Trèvol TV
Subscription online fitness · Lleida
2014 - present
Client
Platform marketing lead and AI agent development
End-to-end marketing for the platform: acquisition, launches, retention and user experience. Mailchimp campaigns with welcome and reactivation sequences segmented by activity and interests. Two AI agents: a campaign agent with marketing, content and layout sub-agents, and an analyst you can ask about the data.
Acquisition Retention Mailchimp User experience AI agents
Read the case study →
Andornet
2021 - 2022
Online Marketing Specialist
Online presence management for leading clients in Andorra: Grup Pyrénées, RTVA Andorra, Andorra Business (ACTUA) and Grandvalira. E-commerce growth strategy, technical SEO and digital campaign planning for SMEs in tourism, pharmacy and retail.
Digital Strategy E-commerce Web Analytics Account Management
Don Canalón
Made-to-measure gutters · Alicante
Ongoing
Client
Full digital marketing
Responsible for all the company's digital channels: website, local SEO, Google Ads, social media and analytics, working together towards the quote request. A client since the Esfera Textual years, with ongoing maintenance and improvements to the website.
Local SEO Google Ads Website Social media Analytics
Read the case study →
Escuela de Nuevos Negocios and Emprende Aprendiendo
Grupo Helix · Miquel Baixas and Euge Oller
2020 - 2021
Sales Project Manager & Training Lead
Managed and trained more than 600 students in digital business programmes (LANZA and FOCO). Responsible for every sales funnel at the Escuela de Nuevos Negocios (Miquel Baixas). Sales team supervision and creation of training content: e-commerce from scratch, SEO workshops, digital advertising and web analytics.
Sales Funnel Online Training Team Leadership Facebook & Google Ads
Esfera Textual
2013 - 2021
Founder and director
Digital marketing agency from 2014 (at 18, starting from a first project with a diving centre in Santa Pola), with clients in Spain, Andorra, Switzerland, the US and Thailand. Full-service marketing for clients such as Don Canalón (Alicante) and Innoceana (United States): web, advertising, content, strategy and execution.
Project Management Google Ads Web Development Content Marketing E-commerce Team Management
Read the case study →
Digital media network
2012 - 2018
Founder and editor
Creation and management of a network of digital publications: Rincón del Músculo (fitness & nutrition), Rincón de la Tecnología (a reference in its sector, with collaborations from Samsung, Xiaomi, LG and Gigabyte), Actualidad & Moda and Diario del Cineasta. Teams of up to 40 contributors, direct advertising with premium brands and full editorial management.
Content SEO Team Management Public Relations Content Marketing
International presence

Projects without
borders.

Clients and projects in Andorra, Spain, the United States, Thailand and Switzerland. One way of operating.

Andorra MoraBanc Group, Grandvalira, RTVA Andorra, Grup Pyrénées, Andornet.
Spain Don Canalón, Trèvol TV, Innoceana, digital media and local projects.
United States Innoceana (California & Puerto Rico), Little Soul School and MoraBanc Group subsidiaries.
Thailand Innoceana and Conservation Diver.
Switzerland Digital marketing projects and MoraBanc Group subsidiaries.
What I can do for you

Where strategy
turns into results.

I don't work with clients looking for someone to "run their social media". I work with projects that need judgment, structure and execution with a business mindset.

01

Product Management

Product definition, backlog management, coordination between business and technology, and evolution of digital assets. Experience with Adobe Experience Manager and Salesforce Marketing Cloud in regulated, highly complex environments.

Adobe Experience ManagerSalesforce Marketing CloudRoadmapBacklog
02

Project Management

Coordinating teams, vendors and stakeholders so digital projects get delivered. No excuses, no noise. From brief to deliverable, with the full picture in view at all times.

Team leadershipCoordinationPlanning
03

Customer Journey & CRM

Designing the customer's digital journey from first contact to loyalty. Automation, segmentation, personalisation and conversion optimisation at every stage of the funnel.

Customer JourneyAutomationPersonalisation
04

Digital Strategy

The bridge between leadership and execution. Diagnosis, architecture, priorities and decisions. Including identifying real AI opportunities in processes and workflows (no hype, concrete use cases).

DiagnosisDigital architectureDigital toolsApplied AI
Selected projects

Projects and clients
I have worked with.

A representative selection of the kind of work I do and the environments I have operated in.

Skills & Tools

Knowledge that
comes from doing.

Character

Analytical thinking

Rigorous methodology, working with data and the ability to break complex problems down into concrete decisions.

Method

Trial, error and improvement

15 years building digital projects from scratch. The judgment I apply today comes from failing, adjusting and trying again.

Vision

Execution with perspective

Able to work at the technical level without losing sight of the business. The profile that understands both leadership and the development team.

Google Partner · Esfera Textual (2013 - 2021)

Google Ads · Analytics · Workspace

Google certifications in paid advertising (Search, Display, Shopping, Performance Max), measurement and web analytics, and Google Workspace, earned during the Esfera Textual years, when it was a Google Partner agency.

Enterprise MarTech

Adobe Experience Manager & Salesforce Marketing Cloud

Hands-on production experience with the two leading enterprise platforms: Adobe Experience Manager for digital assets and websites at corporate scale, and Salesforce Marketing Cloud for customer journey, automation and digital communication.

FAQ

What people
usually ask me.

What kind of companies do you work with?

Companies that need to connect business and digital execution: from groups in regulated environments, such as banking, to SMEs and online projects.

What experience do you have with Salesforce Marketing Cloud and Adobe Experience Manager?

From 2022 to 2026, at MoraBanc, I was the functional owner of the group's public websites on Adobe Experience Manager, including their migration from WordPress, and Product Owner of Salesforce Marketing Cloud, covering the lead customer journey and automated campaigns.

How do you approach a digital project?

In four phases: analysis and definition of what the business needs, planning and priorities, delivery, and validation and follow-up. The same person who defines the strategy makes sure it gets delivered and measures the result.

How is working with you different from hiring an agency?

You work directly with me, with no intermediaries. I have been on both sides (running an agency and working in-house) and I handle both strategy and execution: websites, SEO, advertising, email marketing, CRM and automation.

Do you only work in Andorra?

No. I am based in Andorra and work with companies in Andorra, Spain, the United States and Thailand, remotely or in person.

Which languages do you work in?

Spanish, Catalan and English.

If your project
needs
someone to take
the helm,
let's talk.

I work with companies that have a vision but need someone to turn it into a system that works. If you have a digital project without clear direction (or with too many open fronts), now is the time.